Refunds & Cancellation

Cancellations and Replacement Policies:

How can I cancel an order prior to delivery?

You can cancel your order within 12 hours after placing it.

We will refund your entire order if you cancel before the product ships.

You cannot cancel the product after it has been shipped.If there is any issue with the product we can provide replacement as per warranty terms.

Refund Policy

Once the item is shipped it is non refundable although it can be replaced as per warranty terms.

Warranty Policy

Every product comes with a default 3 Months Warranty. Some products may have 5-6 month warranty. These details are included on the product page.

The warranty covers only the functional defects such as not recording video/audio/photos, led not blinking, not charging, etc. but does not cover physical damage to the product, or burned pcb/chip.

Return Policy

We have a 3 day replacement policy after receiving it. Items once sold cannot be returned once it is shipped.

If the defect is reported within three days of receipt of your order, we will arrange for free reverse pickup. If the defect is not reported within three days, please send it to our office via courier or speedpost. We will ship the new product within 7 working days of receiving the product. In such cases, the customer will pay for one courier and we will pay the other.

We will personally make sure that you receive a new replacement at no extra cost. When you return the product, please ensure that the original packaging and product tag are intact.

Please notify us within one day of receiving your product if you find that the product has been physically damaged. After receiving the product, we will replace it with a new product. After 1 day, any physical damage is not eligible for repair or replacement. Examples of physical damage include a broken button on damaged screen etc

Except for the conditions stated above, these products are not eligible for return or replacement.

Returns of any product without original packaging and accessories are not accepted. This includes manuals and cables.

Any product that does not have a valid, readable and untampered serial number. This includes products that are missing, damaged or altered. Any product whose IMEI code has been removed from its original packaging.